Shipping policy

1. Processing Time

Order Processing: Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Processing Delays: Please note that processing times may be extended during peak seasons or due to high demand.

2. Shipping Rates and Delivery Estimates

Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates:
- Domestic Shipping: [List your domestic shipping options with estimated delivery times, e.g., Standard Shipping (5-7 business days), Expedited Shipping (2-3 business days), etc.]
- International Shipping: [List your international shipping options with estimated delivery times, e.g., Standard International Shipping (10-20 business days), Expedited International Shipping (5-10 business days), etc.]

3. Shipping Carriers

We use the following carriers to deliver our orders:

4. Order Tracking

Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.
Tracking Updates: Please allow up to 48 hours for the tracking information to become available.

5. Shipping Destinations

6. Customs, Duties, and Taxes

International Orders: Your order may be subject to customs fees, import duties, and taxes (including VAT) imposed by your country of destination. These charges are not included in our prices and are the buyer's responsibility. Please check with your local customs office for more information.
Customs Delays: International orders may experience customs delays. Flava Studio is not responsible for any delays caused by customs.

7. Shipping Address

Address Accuracy: Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us as soon as possible at flavastudio7@gmail.com.
Undeliverable Packages: If a package is returned to us due to an incorrect address or being unclaimed, we will contact you for further instructions. Additional shipping fees may apply for reshipping.

8. Damaged or Lost Packages

Damaged Packages: If your package arrives damaged, please contact us immediately at flavastudio7@gmail.com with photos of the damaged package and item(s). We will work with you to resolve the issue.
Lost Packages: If your package is lost in transit, please contact us at flavastudio7@gmail.com so we can investigate and assist in locating your package.

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